We deliver anywhere in South Africa. Delivery charges are calculated on the distance from the store and will be added to your total order value. A minimum delivery charge of R475.00 is applied 30km radius of the nearest Dial a Bed Store . The Online FREE Delivery campaign applies to purchases made ONLINE ONLY from R2 999.00 and within 30km radius of your nearest store which includes the delivery address. You will be contacted within 48 working hours of your online purchase (or the next business day) to confirm a delivery day and time. While Dial-a-Bed carries a wide range of beds and strives to arrange delivery within 5 - 10 working days, certain products may need to be custom made especially for you and can take up to 21 days to be delivered. In the event delivery has to take place outside of the Metropolitan areas (long distance 150km from Metropolitan areas), delivery can take up to 14 working days.
You may cancel your order if you have not received delivery within:
- 10 working days if the goods are in stock; and
- 21 days if the goods are out of stock
- You may not return goods if after having been supplied the goods you have partially or entirely disassembled, physically altered, permanently installed, affixed, attached, joined or added to, blended or combined, or embedded within other products or property.
- If you want to return goods then you must contact Dial-a-Bed by:
- Email at: [email protected] or our
- Call centre at :086 100 7542
- If you are entitled to a refund the money will be paid back into the account you used to make the purchase and will take 10 days to reflect in your account.
Dial-a-Bed values our clients and respects consumer rights and as such ensures that all our policies are compliant with the Customer Protection Act (68 of 2008) and will go out of our way to ensure your satisfaction in our goods.