Contact Us

To query your online purchase you can contact us via:


Call: 086 100 7542

For General Enquiries:

Call: 0860 31 32 33

For Complaints:

Call: 086 100 7542

To locate a store closest to you, please refer to our store locator.

If you have purchased from a store, please contact the store directly for delivery enquires.

For enquiries or complaints about in-store (not online) purchases:



Dial-a-Bed, South Africa's specialist bedding company prides itself on having the largest selection of The World's BEST Brands, backed by the BEST Prices – Guaranteed!

As South Africa's SLEEP professionals, the Dial-a-Bed team is committed to exceptional service on all levels – product, knowledge, delivery and after sales service.

Our Sales Consultants are highly trained and can provide you with solutions like expert advice on how to select a new mattress that suits your back and your budget!

Dial-a-Bed's unique COMFORT TEST AREAS allow our customers to test the degree of comfort to suit their particular preference. Skilled advice from one of our Sales Consultants will also help facilitate your purchase.

Dial-a-Bed wants you to be 100% comfortable with the purchase you make, so ALL products carry a 100 nights Comfort Exchange warranty – which means that if you're not entirely satisfied with the selection you make - no problem – you can change it within 100 days of purchase! Dial-a-Bed is the ONLY specialist bedding company in South Africa to offer this fabulous service and peace of mind to its customers.

A bed is a long- term purchase and the quality of sleep you enjoy (or don't) is vital to the quality of life you will enjoy! So make an investment in a good bed that will offer you the correct spinal support and comfort needed for you and your partner.

Dial-a-Bed also offers bedding accessories such as pillows and mattress protectors and we carry the largest range of pillows in South Africa because the right pillow is vital for the correct neck support.

Dial-a-Bed also carry the largest stock holding of beds with an extensive warehousing footprint around the country, so you can be assured of an efficient and timeous delivery.

Dial-a-Bed's distribution covers the vast majority of South Africa with over 65 stores. Please visit our branch locator page to locate a store near you! Alternatively you can now buy online and enjoy a 24 hour risk free shopping experience!